SmileDesk
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Made for real Indian clinics, by watching one for a year.

SmileDesk started as a private tool for Darling Dental Care, a clinic in Thiruvananthapuram, Kerala. Nine months and a lot of receptionist feedback later, it runs the clinic end-to-end — patients, appointments, WhatsApp reminders, insurance-tracked billing, medical-store inventory.

We built SmileDesk because every existing "dental EMR" we tried either cost $50+ per user per month (built for the American market and adapted for India), or was a decade-old Windows app that nobody wanted to open twice a day. Both leave the actual work — running a busy clinic in a country where insurance takes 60 days to pay — undone.

We're now taking it to other clinics who want the same. Priced honestly for the Indian market — ₹7,999 / 10,999 / 14,999 per year, per clinic. Not per user. Not per chair.

Why "SmileDesk"?

A dental clinic runs on two things: what happens in the chair, and what happens at the front desk. Every workflow that touches money, time, or a patient's phone number crosses the desk. SmileDesk is that desk, digital, with a smile in the logo.

Who's behind it

SmileDesk is a product of Poruz Systems, a small Tamil Nadu software team also behind other Indian-market SaaS: Pulse (WhatsApp Business gateway), Poruz Pay (payments), and about a dozen niche B2B tools. Full contact details on the contact page.

Our approach

  • Every ₹ is stored as integer paise, every date is UTC in the database and IST in the UI. India-first, not translated-for-India.
  • No GST math you don't need — dental services are GST-exempt in India, and the medical store is stock-tracking only.
  • Multi-tenant from the schema up (tenant_id on every row). Cross-clinic data leaks are prevented at the database layer, not just in the UI.
  • Boring choices: SvelteKit + MySQL + Redis + BullMQ. No Kubernetes, no microservices, no crypto tokens.
  • The full source is one repository per project. When a customer needs a bug fixed, we can ship in hours, not sprints.

Where we're going

The near-term list, roughly in order:

  1. Reports (revenue, no-show rate, top procedures, recalls due).
  2. WhatsApp booking widget for the clinic's own website.
  3. DICOM/OPG viewer for clinics with imaging hardware.
  4. Multi-branch (already in the Business tier — coming to Pro).
  5. White-label capability for reseller partners.

If you have a feature that would make SmileDesk work for your clinic specifically, tell us. Our roadmap is small enough that customer input moves it.

Try SmileDesk on your own clinic.

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